01
Websites & E-commerce
Business websites, catalogues, checkout, forms, CMS functionality and technical SEO issues.
WebsitesCataloguesCheckout
MANAGED TECHNOLOGY & SUPPORT
Keep Your Digital Systems Running, Improving and Ready to Grow.
LogicHours provides ongoing maintenance, monitoring, technical support and continuous improvement for websites, applications, integrations and business-critical digital systems.
Applications · Websites · Integrations · APIs · Feeds · Automation · Deployments
TECHNOLOGY OPERATIONS
DEMO WORKSPACESystem health
Web applicationHealthy
Merchant APIConnected
Product feedMonitoring
Automation jobsRunning
DeploymentCompleted
Scheduled tasksActive
Recent activityOperational log
Deployment completedNow
Feed validation completed6m
Integration retry resolved10m
Scheduled job completed14m
Application update deployed18m
AFTER LAUNCH
Launching the System Is Only the Beginning.
Digital systems change continuously. Business requirements evolve, APIs change, platforms release updates, data grows and new integrations become necessary.
LogicHours provides ongoing technical support so the systems your business depends on can continue operating reliably while evolving with your requirements.
01Launch
02Monitor
03Maintain
04Improve
05Expand
SUPPORT COVERAGE
Support Across Your Digital Operation.
02
Web Applications & Custom Software
Custom applications, SaaS platforms, portals, internal systems, billing and reporting systems.
ApplicationsPortalsReporting
03
APIs & Integrations
Third-party APIs, CRM, ERP, payment integrations, webhooks, authentication and data synchronization.
APIsWebhooksData sync
04
Automation & Scheduled Processes
Background jobs, queues, scheduled tasks, workflow automation, notifications and recovery.
JobsQueuesWorkflows
05
Commerce Data & Product Feeds
Product feeds, Merchant Center, catalogue synchronization, validation and Shopping integrations.
FeedsMerchant CenterProducts
06
Tracking & Marketing Technology
Conversion tracking, affiliate tracking, postbacks, attribution, analytics and campaign integrations.
TrackingAttributionAnalytics
MONITORING
Know When Something Needs Attention.
Business systems depend on multiple moving parts. A website may be online while an API, scheduled job, feed or webhook has silently stopped working.
Monitoring can be configured around the requirements of the system.
TECHNOLOGY OPERATIONS
DEMO WORKSPACESystem health
Web applicationHealthy
Merchant APIConnected
Product feedMonitoring
Automation jobsRunning
DeploymentCompleted
Scheduled tasksActive
Recent activityOperational log
Deployment completedNow
Feed validation completed6m
Integration retry resolved10m
Scheduled job completed14m
Application update deployed18m
MAINTENANCE
Keep Software Current Without Standing Still.
Maintenance should protect stability while allowing the system to continue evolving.
Framework and dependency updatesApplication and database maintenanceAPI version and platform changesSecurity patches and configurationCode maintenance and technical cleanup
MAINTENANCE QUEUEPlanned work
Dependency reviewReady to review
API compatibility checkReady to review
Database maintenanceReady to review
Configuration updateReady to review
TECHNICAL SUPPORT
When Something Breaks, Find the Cause — Not Just the Symptom.
LogicHours can investigate problems across connected systems: a website issue may involve the application, database, API or third-party platform.
ISSUESystem event identified
INVESTIGATETrace connected components
ROOT CAUSETechnical cause isolated
FIX & VERIFYChange checked in context
PERFORMANCE REVIEWContext first
Application performanceDatabase queriesLarge data processingQueue workloadsAPI efficiencyFeed processingCachingBackground jobs
Optimization depends on the actual bottleneck.PERFORMANCE
Improve Systems as Usage and Data Grow.
We investigate the bottleneck across the application, data, queues, APIs and infrastructure before applying a focused improvement.
DEPLOYMENT
Move Changes Into Production With More Control.
Deployment workflows, environment configuration, migrations, build processes, post-deployment checks and rollback planning can be handled with the system’s context in mind.
Development
Review
Deploy
Verify
Monitor
EXISTING TECHNOLOGY
We Don't Have to Have Built It to Support It.
LogicHours can review and take over ongoing development or technical support for an existing website, application or integration created by another developer or technology provider.
01
Review
Architecture, codebase, infrastructure and dependencies.
02
Stabilize
Immediate technical risks and operational problems.
03
Document
Important components and workflows.
04
Improve
Priority issues and technical debt where appropriate.
05
Supportability depends on the condition, technology and accessibility of the existing system and is assessed during technical review.Discuss Your Existing System Support
Ongoing maintenance and development.
COMMERCE OPERATIONS
Keep Product Data Moving Across Your Channels.
Support can cover feed generation, availability, imports, validation, product synchronization, API processing, Merchant Center integration and failed product processing.
Explore E-commerce & Google ShoppingStoreReady
CatalogueReady
FeedReady
Merchant CenterConnected
Shopping / AffiliateReady
CONNECTED SYSTEMSMaintenance view
API upgradesAuthentication changesData mappingWebhook changesRetry handlingSynchronization issuesCONNECTED SYSTEMS
Keep Integrations Working as Platforms Change.
Third-party platforms change APIs, authentication methods, fields, requirements and rate limits. LogicHours can maintain and update integrations as those dependencies evolve.
Explore Integration & AutomationFLEXIBLE SUPPORT
Support Based on What the System Actually Needs.
For established systems requiring regular updates, fixes and monitoring.
For businesses that need maintenance plus ongoing features and improvements.
For existing systems requiring investigation, stabilization or specialist technical work.
The appropriate support model depends on the system, operational requirements and expected workload.
Discuss the Right Support ModelCONNECTED SERVICES
Support for the Technology We Build and Connect.
WHY LOGICHOURS
Long-Term Technical Support With Context.
Application Knowledge
Understand the complete application rather than treating issues in isolation.
Connected-System Expertise
Work across software, APIs, feeds, automation, tracking and data flows.
Business-First Decisions
Prioritize work according to operational requirements.
Practical Engineering
Fix root causes and improve maintainability where appropriate.
Continuous Improvement
Support new features and requirements as the business evolves.
One Technology Partner
Keep development, integrations, commerce technology and support connected.
FAQ
Questions about ongoing support.
What types of systems can LogicHours support?
Websites, web applications, custom software, e-commerce platforms, APIs, integrations, automation, product feeds, affiliate platforms, tracking systems and deployment environments.
Can you maintain a website or application built by another developer?
Yes. LogicHours can review and potentially support an existing system. Supportability depends on its condition, technology and accessibility and is assessed during a technical review.
Do you provide ongoing software development?
Yes. Ongoing support can include maintenance as well as new features, integrations, reports and workflow improvements.
Can you monitor APIs and integrations?
Yes. Monitoring can be configured around the operational components that matter to the system, including API responses, webhooks and synchronization.
Can you support product feeds and Merchant Center integrations?
Yes. We can support feed generation, validation, imports, catalogue synchronization and Merchant Center connections.
Can you fix broken webhooks or scheduled jobs?
Yes. We investigate the full path, identify the cause, apply an appropriate fix and verify the process.
Do you provide website maintenance?
Yes. Website maintenance can include updates, technical fixes, performance work, forms, CMS functionality and ongoing improvements.
Can you help with application performance problems?
Yes. We investigate the actual bottleneck across application code, databases, APIs, queues, feeds and infrastructure before choosing an optimization.
Can you manage application upgrades?
Yes. Framework, dependency, database, API and platform updates can be planned and verified with the system’s requirements in mind.
Can you support legacy software?
Possibly. We first assess the technology, codebase, infrastructure, dependencies and access available before defining support.
Do you provide server and deployment support?
We can support deployment workflows, environment configuration, build processes, post-deployment checks and related technical operations.
Do you offer 24/7 support?
Support and monitoring arrangements are defined according to the requirements of each engagement. If specific coverage or response requirements are needed, they can be discussed during planning.
KEEP YOUR TECHNOLOGY MOVING
Need a Reliable Technology Partner After Launch?
Whether LogicHours built the system or you already have technology in place, tell us what needs to be maintained, improved or supported.